Coaching & Feedback
Making a good team great takes superior coaching and feedback skills. The results of your effective coaching will advance the skills of your team members, everyone gaining from the experience.
Course Highlights
Understand the difference between a Coach, Mentor and Counsellor
Advantages and disadvantages of Coaching
Understanding the role and responsibilities of a Coach
When you should, and should not, be a coach
Identify the Skills, Steps and Results of Coaching
Giving Effective Feedback
Learn and practice giving effective feedback
Using questions to create a non defensive environment
Preparing and running your Coaching Meeting
Coaching difficult employees
Understanding when coaching may not be the answer
Develop personal action plans for your coaching meetings back at work
Program Objectives
Learn the difference between Coaching, Mentoring and Counselling and your role as a Manager
Understand the necessary skills to be an effective Coach
Learn how to give honest non confrontational feedback
Prepare for, and run, successful Coaching Meetings
Develop you own personal action plans for back at work
This module is offered for the following course levels:
Want to book this course for your group?
We’d be happy to sit down with you and build a custom course that fits your organization’s needs and values, using your branding and real-life examples of issues that your employees face. Contact us now.