Negotiations - Tactics & Strategies

Negotiations take planning and practice to result in a situation where both parties are satisfied. Learn how the techniques to master negotiations applicable to your work environment, and other aspects of your life.

Program Objectives

  • Plan and conduct a negotiation

  • Discuss strategies and tactics of negotiation

  • Deal with angry or “tough” negotiators

  • Understand basic contracting terms and types

  • Create an action plan to use in future negotiations

Course Highlights

  • Communication, listening and questioning Skills

  • Skills Required for Negotiation

  • Negotiation Types and Kinds

  • Types of contracts and basic terms

  • The stages of a negotiation

  • Plan and conduct a Negotiation Case Study #1

  • Strategies and Tactics of Negotiation

  • Multilateral negotiations

  • Body language in a negotiation

  • Dealing with the “Tough” Negotiators

  • Impasse and Deadlock

  • Plan and conduct a Negotiation Case Study #2

  • Lessons learned for back at work

This module is offered for the following course levels:

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Negotiations Skills
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