
Staff & Team Member Courses
Staff and Team Member Modules
Our team member modules are designed for your non-managerial staff. Each module below can be delivered alone or combined with others to create an integrated custom program that is tailored to your needs. We involve you in determining the exact objectives you are trying to achieve, the learning points that you want covered, and work with you to create the scenarios and exercises to ensure that we have captured your work culture and environment.
Your training program will include a reference manual that follows the training delivery, an participant workbook to capture notes and exercise results, quick reference guides (where applicable), and any optionally purchased publications and assessments you choose to use.

Retaining Talent: Combating the “Quiet Quit”

Change - Managing it Effectively

Communication & Active Listening

Conflict Management Techniques

Creativity & Innovation Workshop

Customer Service Skills

Dealing with Difficult People

Do I Want to be a Manager?

Emotional Intelligence

Finance for Non-Financial Operational Staff

Generational Diversity

Influencing Skills

Myers Briggs (MBTI)

Negotiations - Basics

Persuasive Presentations

Problem Solving

Realigning Teams After a Downturn (for Teams)

Stress Management

Team Member Skills
