Staff & Team Member Courses
Staff and Team Member Modules
Our team member modules are designed for your non-managerial staff. Each module below can be delivered alone or combined with others to create an integrated custom program that is tailored to your needs. We involve you in determining the exact objectives you are trying to achieve, the learning points that you want covered, and work with you to create the scenarios and exercises to ensure that we have captured your work culture and environment.
Your training program will include a reference manual that follows the training delivery, an participant workbook to capture notes and exercise results, quick reference guides (where applicable), and any optionally purchased publications and assessments you choose to use.
Retaining Talent: Combating the “Quiet Quit”
Change - Managing it Effectively
Communication & Active Listening
Conflict Management Techniques
Creativity & Innovation Workshop
Customer Service Skills
Dealing with Difficult People
Do I Want to be a Manager?
Emotional Intelligence
Finance for Non-Financial Operational Staff
Generational Diversity
Influencing Skills
Myers Briggs (MBTI)
Negotiations - Basics
Persuasive Presentations
Problem Solving
Realigning Teams After a Downturn (for Teams)
Stress Management
Team Member Skills